Privacy Policy

Who we are

Cloud Scale Consulting Limited is a registered company in England and Wales number 9827879 registered address The Old Postoffice, 12-13 The Green, North Wootton, Kings Lynn, Norfolk PE30 3RD

Our website address is: http://www.cloudscale-consulting.com.

What personal data we collect and why we collect it

We do not collect personal data about you unless you explicitly enter it into our Contact Us or Schedule a Call pages.  If you provide information through these pages, we will use it to respond to your query and any interactions we have with you in our course of business thereafter.

We do collect technical information about the users of the website (for example IP Address and browser agent string) in order to identify misuse and maintain the normal running of the service.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you enter data into our contact form, we will use this to respond to your request and in order to provide any services you instruct us to provide you.  Your details will be shared only with third party services necessary to provide our services to you (for example our service providers for Email, Calendaring and Contact Form provision).

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

Your personal data is not shared with third parties other than where necessary for us to provide the website and our business services to you.

If you use our Schedule a Call service the contact information you provide will automatically be shared with:

  • Calendly (https://calendly.com/pages/privacy) for scheduling
  • Google (https://policies.google.com/privacy?hl=en&gl=uk) for calendaring and email

If you use the Contact Us page, or send us an email directly, your submission will also be automatically processed to filter spam by IK2 Limited (https://mxguarddog.com/privacypolicy/)

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

To contact us about our privacy policy or with regard to Data Protection, you can email privacy@cloudscale-consulting.com.

How we protect your data

Your data is treated with care at all stages, we ensure it is stored with appropriate levels of encryption and implement multiple, layered technical measures to ensure it is secured.

What data breach procedures we have in place

In the event of a data breach, we will firstly notify affected users using the contact information they have provided.  Secondly, we will publish on the website, and through other channels, the information we have on what caused the breach, what data was exposed and what we have done to address this (subject to any regulatory or legal requirements).